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In Patrick Lencioni's "The Five Dysfunctions of a Team," trust emerges as the cornerstone of a successful team dynamic.
Lencioni defines trust as the confidence team members have in each other's intentions, where there's no need for caution or defensiveness within the group.
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In the realm of business, understanding human behaviour isn't just a nice-to-have skill—it's a strategic advantage. Among the many psychological phenomena that shape our interactions, the Hawthorne Effect stands out as a powerful force. Named after a series of studies conducted at the...